advance auto parts west south airport road traverse city mi

The staff tend to treat women in general as if they dont know what they are talking about but otherwise its not a bad autoparts store. Placed an order online for pick-up, i arrived there within five minutes and my order was already ready for me at the counter. The employees are helpful when you are having difficulties finding the right parts.while I was there they installed 2 sets of windshield wipers despite the cold wet weather

The gentleman working stayed an hour late and loaned me tools to use so I could get back on the road. My car broke down in the parking lot here. If they dont have it in stock, its usually here in two days tops. They beat almost everyone in town on parts prices. Worst experience ever not sure if it was because Im a girl and the guy behind the counter thought he could get away with it or what but I will never give advanced auto my business after this experience I had a great experience with a battery test and replacement here! Dennis was the store associate who helped me, and he was awesome! The whole process went seamlessly, and I was in and out very quickly. The second time they gave me a gasket seal for an eight cylinder ford when I needed a seal for a four cylinder dodge! Will not be returning to this location.

Went back to get the correct ones and they gave me the wrong ones FOR A SECOND TIME. The past two times I have been here they gave my the wrong parts. Today I sent my 16 yr old son down to get his battery changed and the same guy was extremely rude, said that he couldnt do it and 'cant you tell Im the only one working?'. He did this while people waited in line for him to quit yapping each time. I was there last week and the guy at the counter spent most of his time bragging about how good he was and how lucky they are to have him 'back'.

Advance auto parts west south airport road traverse city mi